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Simplify the Complexity of ITSM using the ITIL Governance Framework

The difficulty in delivering digital transformation securely and efficiently is an executive leadership problem and can be simplified using IT Service Management (ITSM). The tools are available, MSPs...

9 Steps to Reduce the Risk of Network Outages

All the fun of Spring Break 2022 was washed away by Southwest Airlines' "intermittent technology issues" and weather challenges that led to multiple airlines canceling 8,800 flights in one weekend....

Server Balancing Act: Navigating Traffic while Delivering Data & Applications

Counter-Strike, Call of Duty, Fortnite, and Lost Ark gamers (among many others) have been looking for answers after being repeatedly forced into virtual timeouts by downed servers. And if server...

Tight Budget? Prioritizing IT Needs with Limited Resources

Budgeting is an economic reality. Sixty-two percent of IT leaders had to tighten their 2022 IT budgets. But does the volatility of global peace and the increased sophistication of government-backed...

Top 12 Benefits of Integrating Microsoft Teams to Consolidate Business Applications

Who doesn’t need more clarity in workplace communications? Maybe if you are a one-person band or only communicate between Alpine villages, a yodel can suit your business needs just fine. 

But for...

MedTech – Build a Resilient Data Protection Strategy

Porous network perimeters in health tech are easy attack surfaces within the healthcare industry. Ponemon Institute discovered an alarming “67% of healthcare organizations have experienced...

Cyber Resilience and Preparedness in the Healthcare Industry

Healthcare organizations are a top target for cybercriminals but are twice as likely to suffer a data breach due to internal human error. Despite security threats, medical facilities must continue to...

Securing Sensitive Patient Information for HIPAA Compliance and Patient Trust

Patience among patients has been worn thin. In 2021 alone, the healthcare industry suffered 78 data breaches, resulting in 7 million records being exposed. The impact of lost and stolen data is...

Can You Spot Risk Hiding in Plain Sight? 15 Best Practices to Thwart Insider Threats

What is an insider threat? The Cybersecurity & Infrastructure Security Agency (CISA) defines an insider threat as “the potential for someone with authorized access and knowledge of an organization’s...

Veterans in High Demand: The Value of Military Experience in the IT Industry

Riddle me this.

A man walks into a bar. He calls for a drink for an airman, a husband, a father, a high school basketball coach, and a Unified Communications (UC) manager. How many drinks does the...