Now that hybrid workspaces are here to stay, the need for location-based hardware (phones, fax, video equipment) has waned, and now the key to business maturity is a permanent, fully integrated,...

Riddle me this.

A man walks into a bar. He calls for a drink for an airman, a husband, a father, a high school basketball coach, and a Unified Communications (UC) manager. How many drinks does the...

Are you looking to upgrade your customer service experience for your employees and customers?

When patience is wearing thin, and frustration is eroding brand loyalty, how can you improve call center...

Has your enterprise been feeling the dramatic effects of “The Great Resignation”? Across the world and in every industry – especially in tech and healthcare – employees with key skill sets are...

The global pandemic has forever changed the way we conduct business. In reaction to fluctuating social distancing and stay-at-home requirements, many organizations have discovered innovative ways to...

The COVID-19 pandemic has caused tremendous changes throughout professional workspaces. As the world continues to adapt to a new standard of normalcy, COVID-19 continues to affect how companies do...

The global pandemic has caused a seismic worldwide shift in how we conduct business. What originally appeared to be a short-term problem lasting days or weeks has transgressed into a situation that...

The pandemic crisis has dramatically redefined “business as usual” around the world.   As individuals from all walks of life have been forced to adapt daily routines to accommodate social distancing...

The COVID-19 pandemic crisis has forced people to drastically modify their lifestyles due to unexpected, mandated stay-at-home requirements. Offices have been impacted as workplaces have migrated...