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Why Outsourcing to an IT Service Provider is the Key to a Successful Digital Transformation

TBC Blog IT Service Provider and DX

In today’s fast-paced, technologically driven world, organizations are faced with the pressures of keeping up with ongoing digital innovation. Companies must strive to address and mitigate technical issues as a means for driving corporate strategy and improving operational needs.

Digital transformation is an imperative step towards remaining competitive in today’s advanced digital age. According to IDG, 85% of enterprise decision-makers claim they must make a digital transformation within two years to keep pace with the competition.

Companies must strive to constantly assess and recalibrate business processes and experiences related to key technical needs. The impact of a successful digital transformation can boost customer morale while also improving the bottom line. In fact, a recent report published by IDG found that digital transformation projects can increase revenue by up to 23%.

The problem is the majority of companies lack the appropriate IT talent and technological infrastructure necessary for executing digital transformation strategies successfully. Recent research from Couchbase has found that up to 90% of digital transformations fail due to a multitude of reasons.

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Outsourcing to an IT service provider can help companies better allocate resources while providing ongoing support. Businesses with limited resources may find that outsourcing IT service provider needs can be an appropriate solution to help enable their digital transformation initiatives.

IT Talent Shortage Makes Recruiting Difficult

As companies become increasingly more reliant upon cyber technologies, the need for highly skilled IT personnel continues to grow at an exponential rate. As a result, the demand for IT personnel has created a shortage of talent causing extreme competition within the IT job market.

The problematic shortage of qualified professionals makes it difficult for companies to recruit IT personnel capable of handling the complexity of these tasks. As a result, creating a competent in-house team of experts continues to be an ongoing challenge for companies of all sizes. Outsourcing your company’s’ IT needs will ensure you have the right IT expertise 24/7 regardless of potential skill gaps.

Mitigating Vulnerabilities and Risk

Managing your IT infrastructure can be difficult to do in-house with limited staffing capabilities. Outsourcing IT service needs to a third-party company is one way of mitigating potential risks while addressing technical concerns simultaneously.

A recent cybersecurity report conducted by the Ponemon Institute suggests that it takes up to six months to detect potential data breaches. By the time your business is aware of potential issues, it may be too late to act. A lack of IT protection could have a devastating financial impact on your future business.

IT service providers allow your business to be protected around the clock 24/7 with real-time information feedback and monitoring. Any lapses in network performance and application testing can have catastrophic effects on normal business operations.

Network problems can be found and resolved in a timely manner with the help of an IT service provider. With round, the clock monitoring, IT service providers can accurately pinpoint potential system weaknesses while identifying issues and abnormalities.

The vast majority of companies lack the resources necessary for staffing coverage around the clock. Outsourcing IT service provider needs to a third-party can provide constant protection and peace of mind.

Evolving Technology Needs can be Challenging to Keep up With

The world’s collective data is rapidly expanding at an alarming rate. IDC recently released a report on the digitization of the world and found that world data is expected to grow to 175 zettabytes by the year 2025.

The emergence of such tremendous data capabilities leads to a constant evolution of technological complexities requiring highly skilled IT professionals. This may be well beyond the scope and capabilities of many internal IT departments.

Many companies are struggling to hire and retain professionals adept enough at keeping up with ongoing technology shifts. As hackers and cybercriminals employ more sophisticated techniques for breaching IT systems, data volumes explode and everything becomes connected it becomes crucial for companies to focus on creating a centralized solution to manage their infrastructure.

Improves Business Operation Workflows

Outsourcing technical needs to third-party partners can eliminate mundane work within your team freeing up human capital to focus on strategic initiatives. Most corporate decision-makers would agree that there is insufficient time within the day to handle and solve all company IT related problems as well as partner with the business to deliver the applications they need.

Delegating IT service tasks to third-party companies can allow IT staff, once inundated with mundane tasks to stay focused aligning with their business partners implementing solutions to help transform and grow the business. This method of strategic alignment improves workplace productivity and increases focus on core business initiatives.

Let TBConsulting Manage the Mundane, So You Can Transform and Grow

Companies of all sizes struggle to build and retain in-house knowledgeable IT teams capable of handling digital transformations. Entrusting your IT needs to a third-party company such as TBConsulting can provide visibility and stability within your organization enabling your business to operate in a more succinct, strategic manner.

Partnering with TBConsulting will help your company create a customized platform where we manage the mundane exceptionally, so you can transform and grow to gain a competitive advantage.

TBC’s US-based IT Operations Center monitors client environments on a 24/7 basis that enables us to troubleshoot and resolve incidents from the moment they happen helping to reduce and minimize the risk of IT-related issues.

If you would like more information on how TBC can help guide your business through a successful digital transformation, be sure to request a 30-minute consult. One of our knowledgeable solutions experts will provide you with insights to help you work through your dilemma or challenge.

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